Contact information

Contact Us

Thank you for visiting Ravdento.

At Ravdento, we value clear communication and helpful customer service.

If you have questions about our decorative mirrors, wall art, tabletop ornaments, orders, shipping, returns, or refunds, please contact our customer support team using the information below.

We are here to assist you with product information, order inquiries, and after-sales support.

Business Information

BRAND: Ravdento

LEGAL COMPANY NAME: YUNSUNG INTERNATIONAL TRADE LIMITED

OWNER / REPRESENTATIVE: Feng Xin

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Customer Support Phone: +852 8171 4270

WEBSITE: https://ravdento.com/

BUSINESS ADDRESS: Unit 89, 3/F, Yau Lee Centre, No. 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong

Product Inquiries

If you need additional information about a product before placing an order, our customer support team can assist with questions regarding:

  • Product dimensions and available sizes.

  • Materials, colors, and design variations.

  • Product features and intended uses.

  • Care and maintenance information.

  • Other product details relevant to your purchase.

Please include the product name or product page link when contacting us so we can better understand your inquiry.

Order Assistance

For assistance with an existing order, please contact [email protected].

To help us locate and review your order, please provide:

  • Your order number.

  • The email address used during checkout.

  • A brief description of your question or concern.

  • Relevant photographs, where applicable.

Our customer support team can assist with order status inquiries, shipping information, and other order-related matters.

If you need to request an order modification or cancellation, please contact us as soon as possible. Changes may not be possible after an order has been processed or dispatched.

Shipping and Delivery Support

If you have questions about shipping, estimated delivery times, tracking information, or delivery issues, please contact our customer support team.

For an existing shipment, please include your order number and any available tracking information.

We will review the available details and provide appropriate assistance.

Returns and Refunds

If you need assistance with a return, refund, damaged product, or incorrect item, please contact:

[email protected]

When submitting your request, include your order number, a description of the issue, and relevant photographs where applicable.

Our team will review your inquiry and provide further instructions in accordance with our Return & Refund Policy.

Please contact us before sending any products back.

Customer Support Hours

Our customer support team is available during the following hours:

Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

You may send an email outside these hours. Customer inquiries are handled during our regular support hours.

We appreciate your patience and cooperation when contacting our support team.

We're Here to Help

At Ravdento, we aim to make your shopping experience clear, convenient, and straightforward.

Whether you have a question about a decorative piece or need assistance with an existing order, we welcome your inquiries.

Thank you for choosing Ravdento.